Privacy Notice


This privacy policy provides information on what personal data we collect from you, how we collect it, use it and share it. We apply this privacy policy in accordance with applicable laws where we operate. In some cases, we may provide additional information specific to certain features, activities or regions.


Accountability for and transparency about the way in which we handle your personal data are extremely important to us.  In some cases, where we are using your personal data for our own purposes, we act as the data controller.  In other cases, such as where we are providing a service for your employer or educational institution, we act as the data processor, and you should refer to the relevant privacy policy for the data controller. This Privacy Notice is given by and on behalf of the relevant contracting EOSIO Training and Certification (“ETC”) entity specified in the [Terms and Conditions].

You should carefully review this Privacy Notice, as well as the [Terms and Conditionsand all other Policies specified in the [Terms and Conditions] before proceeding.

Where law or regulation requires us to provide you with a notice, or other explanation of the information about you that we collect and process (or similar), this Privacy Notice shall be understood as fulfilling our obligation to provide you with such notice or explanation.


We collect certain personal data, which is not generally publicly accessible, other than the Credential Designation status referenced in the next section. As explained below, we only process your non-publicly accessible personal data to the extent required for platform administration and certain other limited uses which are necessary for the services we provide to you or to fulfill our legal rights and obligations. 


Please be aware that ETC Credential Designation status may be made accessible to all, whether the person accessing the information is a registered ETC user or not, for the purposes of verifying your status.  Access to Credential Designation status may be obtained by ETC disclosing this information to a requesting third party, or by ETC providing third parties with access to a database that is searchable using your personal data, such as your name or email address.


ETC will store information in its systems relating to your name, information about Training Programs or Assessments for which you have registered, your Credential Designation status, and information regarding associated Training Program completion and Assessment results.  This information is processed and may be shared with third parties to administer and facilitate the Credential Program and the Partner Program.

Additionally, Credential Designation information may also be in a stored publicly accessible database.  

Please remember that it is possible for third parties to take information which is publicly accessible and use it without our knowledge. This is outside of our control and any such use is beyond the remit of this Privacy Notice. Depending on your place of residence, such third parties may be obliged to notify you if they have obtained your personal data in this way.


We process certain information about you which is not publicly accessible:


If you sign up for ETC using a social media login (for example, through LinkedIn, Facebook, or Google), ETC collects the following information from your chosen social media platform to facilitate the signup process:

When using a social media platform to sign up for ETC, no information is provided back to the social media platform by ETC.  No connection is created between your social media account and your ETC account.


We only process certain types of your information as necessary to fulfill our Terms of Use and with your consent for specific purposes through enabling and disabling settings on the ETC platform. For users who live in the European Economic Area (EEA), it also identifies the legal basis under which we process your data:


Lawful Basis

Purpose of Processing

Registration and Log-in Data


  • to create your user account;

  • to login to your account;

  • notify you of changes to ETC;

  • provide user support;

  • to enforce ETC terms, conditions and policies;

  • to communicate with you;

  • to develop new and improve existing services;

  • administer the platform including troubleshooting;

  • to enable you to share content and interact with others;

  • to provide language and location customization;

  • to detect abuse, fraud and illegal activity on ETC.

Platform use information 

Legitimate Interest: Providing service and improving the platform and user experience

  • to manage the ETC platform in accordance with your instructions and requests (including your online ETC profile and preferences);

  • to provide personalized help and instructions;

  • to provide language and location customization;

  • to develop new and improve existing services;

  • administer the platform including troubleshooting;

  • ensure content is presented is the most appropriate format for your device.

Security and investigations

Legitimate Interest: Security and protection of data 

  • To operate, administer, secure and improve ETC and other aspects of the way in which we conduct our operations to promote safety and security;

  • to communicate with you on service-related issues;

  • verify accounts and activity (This includes processing data for identity verification purposes);

  • prevent harmful conduct or illegal content;

  • detect spam;

  • investigate suspicious activity in breach of our[Terms and Conditions]

  • to protect our business from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes;

  • To administer the [Terms and Conditions] and any other Policies specified in the [Terms and Conditions], and any other policies and rules applicable to ETC.

Customer Support

Legitimate interest: Respond, investigate and resolve customers’ queries

  • to answer any user queries

  • to resolve accounts issues.

Sharing with law enforcement/legal requests

Legal Obligation
Legitimate interest: Complying with laws in the jurisdictions where we are subject to them

  • to comply with valid legal requests;

  • to comply with our legal and regulatory obligations.

Protection of interests of an individual

Vital Interests

  • protection of your life or physical integrity or that of others;

  • to combat harmful conduct;

  • to promote safety and security.

Marketing Information


  • to provide you with personalized advertising; 

  • send emails with details about products/services that may be of interest to you.


The ETC business is based in the United States, and all personal data you supply to us will be stored in, or accessed from, this location.  We may disclose personal data about you:

These disclosures may involve transferring your personal data to any of our offices overseas for processing in accordance with this Privacy Notice and as permitted by the applicable laws. If you are dealing with us within the European Economic Area (EEA) or the United Kingdom (UK), you should be aware that this may include transfers to countries outside the EEA / UK. Such intra-organizational transfers are based on approved mechanisms. 

Where we rely on our service providers located outside of your jurisdiction and acting as data processors, we ensure that they are subject to laws ensuring an adequate level of data protection as set out in an applicable adequacy decision of the relevant regulatory authority or will ensure that an adequate level of data protection will be available on the basis of EU standard contractual clauses and additional safeguards, as required.


We retain your personal information for the period of time necessary to fulfill the purposes outlined in this Privacy Notice and our record retention policies. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

We delete or anonymize the information that we hold about you after the retention period set in relation to your information. Further information about our record retention policies is available on request. Please contact us through one of the communication methods set out below.


The security of your information is important to us. We have implemented appropriate technical, physical and administrative security measures intended to protect your personal data from unauthorized access, disclosure, alteration or destruction. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 


If you are located in certain places, you may have some or all of the following rights pursuant to data protection or privacy laws that apply to you:

We may continue to store your personal data to the extent processing is required or based on one of the following bases: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

If you wish to exercise any of these rights that apply to you, please contact us as set out below. When exercising any of these rights, you will have to prove your identity to our satisfaction so that we can be sure that they apply to you and to safeguard your information from unauthorized access by someone impersonating you.

In the event where you do not have the benefit of a particular right (whether stated above or not) or we do not have to comply with a particular obligation, we may nevertheless without obligation and in our sole discretion grant you the benefit of such right or choose to fulfill such obligation but are under no continuing obligation to do so.

You may also be able to lodge a complaint about our processing of your personal data with the body regulating data protection in your country, where you live or work, or the location where the data protection issue arose, but we would invite you to attempt to resolve the issue with us first.


Certain web browsers and other devices you may use to access ETC may permit you to submit your preference that you do not wish to be “tracked” online. We do not currently commit to responding to these submissions, in part, because no common industry standard for “do not track” has been adopted by industry groups, technology companies, or regulators. We will make efforts to monitor developments around “do not track” browser technology and the implementation of a standard.   


We welcome questions, comments and requests regarding this Privacy Notice and our processing of personal data.  Please use the following means to contact us:

If you are in the EEA, you may also contact our EU Representative, designated for the purposes of Article 27 of the GDPR:

Alternatively, you may contact our appointed data protection officer whose contact details are as follows: 

Please also contact us using the method above if you have a disability and require this Privacy Notice in an alternate format.


Any changes we make to this Privacy Notice in the future will be made available on ETC and also available if you contact us as set out above.  Please check back frequently to see any changes. To the extent permitted by law, by continuing to use ETC after changes have been posted, you are confirming that you have read and understood the latest version of this Notice.

If you do not agree with any of the statements set out in this Privacy Notice, you should stop using ETC in any way.

Date of Last Update: September 30, 2020